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Centralizing Your Surveys with Checkbox®
Learn the benefits
of standardizing on a single product for all of your organization's surveys and
feedback.
Typically, most needs for surveys and feedback exist at the department or
project level, resulting in an ad-hoc search for a product or service to
accomplish the current needs. While this might seem to be the quickest and
cheapest way to go, it fails to consider a variety of factors, including:
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Problem |
Solution |
| Overall cost |
The cheapest priced option, might end
up being the most expensive, especially when you consider that each
product has its own installation, configuration, and training costs.
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A centralized solution generally has
a higher upfront cost, but incremental projects have zero cost to the
enterprise.
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| IT resources |
Supporting a variety of products
means dealing with additional vendors for support and updates as well as
duplicate efforts for maintenance and configuration. In addition, many
products require ongoing IT assistance to create surveys and reports.
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Checkbox requires no IT resources to
create and deploy surveys / reports. In addition, Checkbox's web
based patching process makes updates and maintenance a snap. |
| User frustration |
When multiple departments or projects survey overlapping or identical groups of
people, there can be a duplication of the data collected. In the short term,
this might not seem like a bad thing, but in the long run it will impact the
reliability of data and response rate as recipients become frustrated.
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Centralization helps build a database
of profile information about your user base, resulting in a reduced need
to bombard your users with surveys.
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| Security/Privacy |
When departments seek their own
solution to an ad-hoc need, they often times do not go through the
evaluation process with the same rigor used for enterprise wide
deployments. The result can be systems or solutions that
compromise security and/or privacy requirements for the business. |
Using a single product forces the
enterprise to evaluate the solution very carefully, thus reducing the
risk for security or privacy holes. Furthermore, it results in
fewer products to patch/update should future security risks or viruses
arise.
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| Reliability |
Ad-hoc products
often don't get access to the same infrastructure used by enterprise
products. Same goes for low price SaaS solutions. In
addition, these solutions are often times not designed for scalability,
meaning that implementing them very well might result in the need to
scrap them -- and your existing data.
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With a single
solution used for surveys and feedback throughout your organization,
investments in infrastructure, such as redundancy, can be justified and
additional processing power can be added with Checkbox's built in
support for web clusters.
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Interested in finding out more?
Toll free 1-866-430-8274 (+1-617-715-9605),
Live Chat, Request
a Call, Email
Us, or start your 30 day free trial.
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