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Standard |
Standard support is available to customers
of CHECKBOX® Survey Server. Each support policy is good for the term
of one year and includes the following:
• Free product updates
• 4 phone support incidents
• Unlimited email based support
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Policies
>>
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Developer |
Developer support is available to customers
of CHECKBOX® Survey Server who also own the Developer Kit. Each
support policy is good for the term of one year and includes the
following:
• Free product updates
• 4 developer (or standard) phone support incidents
• Unlimited email based support
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Policies
>>
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CHECKBOX® Online Survey |
CHECKBOX Online Survey support is available
to all customer of Prezza Technologies' CHECKBOX Online Survey
services, for the term of the hosting agreement. The number of phone
support incidents is agreed upon at the time that the hosting
service begins.
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Policies
>>
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Single Incident |
Telephone based support delivered on
as-needed basis.
• 1 telephone support incident
• Free follow-up support until the incident is resolved
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Policies
>>
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Professional Services |
Consultation and services specific to your
project.
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More
Information >>
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