Open a Support Ticket

Submit a support request to our technical support team. This is the most efficient way to contact us electronically.

Online Community

Discussion forums. Also contains free downloads, including survey templates, style sheets, and more.

Customer Area

Customers only. This area includes downloads and other information for our customers including web-based training modules.

Documentation

A page containing our current product documentation.

Knowledgebase

This self service area offers answers to many common questions.

FAQ

Frequently asked questions about our products and services.

Support Plans/Polices

Detailed information about our support plans and policies.

Request Activation

Some products require activation. Click here to process this through our site.

Phone Support

Customers with phone support may contact us at +1 617-715-9600. Please have your contract number ready. Our office hours are Monday - Friday, 8:00AM - 6:00PM (Eastern Time Zone). Please consult our support policies before contacting phone support.

Checkbox Training

Video instructions on how to use Checkbox.