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Old 03-21-2007, 08:56 AM
LAD LAD is offline
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Join Date: Mar 2007
Posts: 7
Default Error 404

Hi,

I'm having problems getting my survey software up and running on my test server. I've followed the install instructions form the html document in the root folder but keep getting 'page cannot be found' HTTP Error 404 in my IE browser.

To summarise:

I created a folder UltimateSurvey in c:\inetpub\wwwroot and copied the unzipped files there. I therefore have a virtual directory in IIS (Windows 2003 Server).

I then followed the instructions through on the install.html document, created my MS SQL database, created a 'admin' user, installed the tables/meta info, and created the connection string.

I've even tried on the actual server http:\\localhost\UltimateSurvey\.... etc and even right-clicking the index.asp file within IIS and selecting browse.

For some reason the page won't load. I've checked other web sites/apps hosted on this test server and they are working fine.

Any ideas please, is there something I should be specifically setting in IIS that I've missed?

Cheers
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Old 03-21-2007, 09:10 AM
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Join Date: Mar 2007
Posts: 41
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Please check the Web Service Extensions in IIS and make sure that the Active Server Pages extension is Allowed.
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Old 03-21-2007, 09:27 AM
LAD LAD is offline
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Join Date: Mar 2007
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Hi, thanks for getting back to me.

I've checked there. I've extensions for both ASP.NET versions allowed but not Active Server Pages, that'll be what I missed then !

Thanks!!

Moved a step further now, but have just hit an "error executing query" System Error:

Microsoft][ODBC SQL Server Driver][SQL Server]SELECT permission denied on object 'usd_surveySettings', database 'name', owner 'dbo'.

Something not quite right with permissions by the looks so I'll have a look and recheck those now.

Cheers.
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  #4 (permalink)  
Old 03-21-2007, 09:53 AM
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Please make sure that the user you have set up to access the Ultimate Survey database has read, write, edit, and execute permissions on the database.
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Old 03-21-2007, 10:08 AM
LAD LAD is offline
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Join Date: Mar 2007
Posts: 7
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Thanks, yep have done that and can now get in.

Cheers.
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