Graphics not displaying

[hbau811]

Even though the responses are being recorded correctly the graphics are not displaying the results as they should. They are only showing the perentage for 2 of the responses therefore the graphics are wrong. Please help as this system was just launched to production.

[jfischer]

Could you send us a link to this so that we can see the issue firsthand?

[hbau811]

This is an intranet site so I am not able to send you a link to the page.

[jfischer]

Would it be possible to post screenshots somewhere where I can view them online?

[hbau811]

I have send attachments to info@checkbox.com and to support@prezzatech.com. I have also attached 5 of the images. Let me know if I should send them somewhere else that you may access. I am sending several images: one of the actual display to the users, the summary on the admin site, and the actual responses for each of the questions. Let me know if you need to see something else, this matter is critical.

Thanks.

[hbau811]

This was resolved by changing the actual questions in the poll. The originals had the % symbol and it was getting changed with the url_encoding when it was submitted. Therefore the answers were not recorded appropriately. I had to access the db directly and change the text of the results for it to display correctly.

This should be an enhancement/fix so administrators can use any type of character.

[administrator]

Thank you for alerting us to this issue. Your comments have been forwarded to the development team responsible for this product, and a fix will be included in a future release.