Traveling Backwards with Conditioned Survey

[MLund]

I have a 90+ page survey that contains many conditions. The survey works all the way through, when a survey taker progresses through the questionnaire. An error occurs when a survey taker tries to go back to edit a previous section/page. Is there some common mistake/flaw in conditional settings that I have fallen into, or does the back button not work with conditional surveys?

Thanks,
Mike

[MLund]

Maybe I'll just ask a very direct question. What is the proper way in the Ultimate Survey Software to create conditions that don't create an error when a client tries to travel backwards if they need to revisit a previous page?

[pwiesner]

In older versions of Ultimate Survey there was a bug that causes problems similar to the one you describe. The issue occurs when a page was automatically skipped because all of the items on a page are hidden by conditions. This bug has been resolved in the current release of Ultimate Survey, version 3.0.10 build 3. I would suggest that you contact the support team in order to address this issue further.