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Old 08-16-2008, 04:06 PM
Junior Member
 
Join Date: Apr 2008
Posts: 1
Default Surveys lost multilingual support!!

Help!!!! I was upgraded to Checkbox Online Survey 4.5 (from 4.4) and after the upgrade my access lost the multilingual support. Under languages I cannot add or subtract languages.
For the surveys that already exist, the SPANISH language is added under languages, but when I am in the surveys modifying I cannot choose the modify the Spanish version. When persons also log in and they are asked English or Spanish, the survey, regardless of their choice, chooses ENGLISH. Help
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Old 08-18-2008, 08:11 AM
Senior Member
 
Join Date: Mar 2007
Posts: 203
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This is not an issue I have seen before. Your best course of action is to contact the support team because they may require sensitive information in order to resolve your issue. You can open a support ticket online at Help Desk - Prezza Technologies, inc or contact the support team by phone at 1 617-715-9600.
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