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Old 05-20-2008, 02:01 PM
noc@cpsb.org
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Default Message when you have unanswered mandatory quesitons

Looking at the configuration of having a message displayed whenever a survey quesiton that is mandatory is left unanswered to alert the person taking the survey which question(s) should be answered before proceeding.
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Old 05-20-2008, 05:49 PM
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Join Date: Mar 2007
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Have you tried marking the question as required? All select one items have an option entitled "Answer is required", in the case of select many questions you will need to specify a minimum number of options to select, and when it is enabled a couple of things occur.

1 – The item is marked with an * to denote that it is required.
2 - Respondents are unable to proceed to the next page unless the question is answered.
3 – In the event that a respondent attempts to proceed without answering all required question an error message is displayed at the top of the page as well as error messages next to each unanswered question.

If you would like to make the error text more noticeable I would suggest applying a style to your survey. If you have questions regarding styles please review our training video on the subject http://www.prezzatech.com/training/ .

Last edited by pwiesner; 05-20-2008 at 05:53 PM.
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Old 05-21-2008, 09:56 AM
noc@cpsb.org
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We had the required field checked and it was working as you said... just did not notice the alert because it looked like all the other type. I was able to change the font charateristics to have it stand out more. Thanks.
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Old 05-21-2008, 10:13 AM
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Glad to here everything is working. One additional note. If you would like to change the text of the validation messages they can be customized on the "Language Settings" page. This page can be found by navigating to "Settings" -> "Languages, Validation Messages, and Misc. Text" and selecting the "Validation Messages" tab.

Please note that these are global settings.
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Old 05-21-2008, 11:58 AM
noc@cpsb.org
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I attempted to navigate to the section you suggested but recieve the server error below:

Server Error in '/' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
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Old 05-21-2008, 12:05 PM
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Join Date: Mar 2007
Posts: 201
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Unfortunately that is not an error message; rather it is instructions on how to display errors remotely.

For assistance with this issue I think it would be best to contact the support team as they may require sensitive information. You can either open an online ticket http://www.prezzatech.com/support/helpdesk/ or contact them by phone 1- 617-715-9600.

In order to address your issue the support team will need to know the underlying error. To view the error you can either connect to your server locally or fallow the directions to enable the remote display of errors.
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