Enter Key line break vs next page?

[BonnieHellevig]

I tried to search the forum for this issue, but I can't figure out how to search this forum. What am I missing??

Anyway, I have a survey with a mix of multiline text boxes, single line text boxes, checkboxes, & radio buttons - the usually mix. The survey is four pages long.

On the first page, if a user hits the ENTER KEY in a multiline text box, then it adds a line break. On pages 2, 3, & 4, if a user hits the ENTER KEY on any field at all, it goes to the next page. This is disconcerting to the users, and wrong. There are many multiline text fields on these pages that need to accomodate a line break.

I have edited these items, looking for an explanation, but I am not finding any way to set the ENTER KEY behavior.

THank you,
Bonnie

[ncushing]

Hello Bonnie,

Does this issue happen on all browsers or one in particular? One thing to try is to turn off setting the default button to be the survey next button in Checkbox. Setting the default button shouldn't cause this behavior, but turning it off is worth a try.

To turn off this setting, connect to your Checkbox database and run the following SQL:

EXEC ckbx_Install_UpSertSetting 'SetSurveyDefaultButton', 'false'

You'll need to restart IIS or the Checkbox application pool for the change to take effect.