Hi, I am a spanking new user of Checkbox and am in the process of entering my first real survey. I have a number of matrix questions which have a rating scale set of answers and I need to include a not applicable response as well as a 5 point rating scale. I have no problem creating the 5 point rating scale [although it would be nice to label all 5 points, I can live with the 3 which are provided [start, mid-point and end] but I really need a not applicable option. This is likely something simple but in my foray into this foreign territory of new software, somehow I am missing it. Can anyone please help me.

Agnes Koch